Where Do I Enter The Coupon on Chewy?

First Published June 6 , 2022 | Mar 4, 2026

Chewy makes it easy to redeem a promo code, but the coupon box only appears at a specific point in checkout. This guide shows exactly where to enter your Chewy coupon, how the process works on mobile, and what to do if your code doesn’t apply.

Time: 2-3 Minutes
Difficulty: Beginner

Quick Answer

You’ll find the coupon box on the Shipping Address page during checkout. It appears under Order Summary, labeled “Promo Code” with an Apply button.

How to Enter a Coupon on Chewy (With Pictures)

1 Add Your Item to the Cart

Add the product you want to purchase to your cart.

Chewy Step 1 — Add to Cart button highlighted on mobile product page.

2 Proceed to Checkout

A slide-out cart will appear. Select Proceed to Checkout.

3 Enter Your Promo Code

On the Shipping Address page, look under Order Summary. You’ll see a field labeled Promo Code. Type your code and select Apply.

Chewy Step 3 — Promo code box shown on the checkout page.

Troubleshooting

Coupon Not Working?

Here are the most common reasons a Chewy coupon may not work — and how to fix each one.

Code not working: Check for typos and remove extra spaces.
Expired code: Many Chewy coupons have short validity periods.
Autoship conflicts: Some promo codes cannot be stacked with Autoship discounts.
Product exclusions: Certain brands and prescription items may not accept coupons.
One-time use: Some codes can only be redeemed once per account.

Conclusion

Entering a coupon on Chewy is simple once you know where to look. Add your item to the cart, proceed to checkout, and enter your promo code under Order Summary on the shipping page. Follow the steps above and you’ll redeem your savings in seconds.

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About the Author

James Lowe has been creating clear, step-by-step guides that help shoppers navigate major online retailers with confidence since 2011. With over 100 guides, published, his work focuses on accuracy, accessibility, and user-first explanations, with an emphasis on practical detail, clean structure, and trustworthy information readers can rely on.

Disclosure: We may earn a commission if a purchase is made through Chewy.com after using our guide. All information is based on independent testing and research done on Mar 4, 2026.